Checkout degraded performance and Plaza outage

Incident Report for Buckaroo

Resolved

There was a temporary issue that affected the accessibility of our payment Plaza and caused a degraded performance in the checkout. This was caused by a peak database load. We are still investigating what triggered the event. Estimated time-span of the impact was approximately 15:43 to 15:52.

Posted Oct 24, 2022 - 16:12 CEST

This incident affected: Services & Apps (Plaza, Smart Checkout).