[External] Partial Outage: Bancontact

Incident Report for Buckaroo

Resolved

We have experienced two brief disruptions of Bancontact payments due to an outage that is external in nature. The disruptions took place during the following time-frames:

15:25 -> 15:40
16:55 -> 17:10

During these times customers were redirected to Bancontact, but did not return. Transactions were kept on Pending status until expiration updated them to Failed.

Posted May 20, 2026 - 17:23 CEST

This incident affected: Payment methods (Bancontact).