Resolved -
Stable service performance has been observed over the past few hours. This incident has been resolved.
Jul 25, 20:05 CEST
Monitoring -
A fix has been applied by an external party, and they are continuing to work on restoring the service to the expected level. An improvement of the success rates of Bancontact payments has been observed. We will keep monitoring the situation.
Jul 25, 16:59 CEST
Identified -
The cause of this issue is external. Bancontact is working on a solution.
Jul 25, 13:04 CEST
Investigating -
We're experiencing a lower success rate for this service than usual. The cause seems to be external. We are investigating this and will provide updates as they become available.
Jul 25, 10:55 CEST