Resolved -
We have experienced two brief disruptions of Bancontact payments due to an outage that is external in nature. The disruptions took place during the following time-frames:
15:25 -> 15:40 16:55 -> 17:10
During these times customers were redirected to Bancontact, but did not return. Transactions were kept on Pending status until expiration updated them to Failed.
May 20, 17:23 CEST