Investigating - The transaction overview does not show older historical transaction information. As previously specified, further data will be gradually restored. However, unforeseen circumstances have delayed this process.
We will provide updates as they become available.
Sep 15, 2023 - 10:29 CEST
APIs
Our transaction processing APIs
Operational
90 days ago
100.0
% uptime
Today
JSON
Operational
90 days ago
100.0
% uptime
Today
SOAP
Operational
90 days ago
100.0
% uptime
Today
Services & Apps
Degraded Performance
90 days ago
99.99
% uptime
Today
Website (buckaroo.nl)
Operational
90 days ago
100.0
% uptime
Today
Plaza
Degraded Performance
90 days ago
99.99
% uptime
Today
Smart Checkout
Operational
90 days ago
100.0
% uptime
Today
Lightspeed
Operational
90 days ago
99.99
% uptime
Today
Webhooks
The system that's responsible to send http webhooks/pushes to our merchants. Used for status updates on payments, datarequests & invoices.
Operational
90 days ago
100.0
% uptime
Today
Payouts
The daily process of paying the receivable balance to our Merchants
Operational
90 days ago
100.0
% uptime
Today
Sisow Portal
Operational
90 days ago
100.0
% uptime
Today
Payment methods
Operational
iDEAL
For individual issuer status check: https://availability.ideal.nl/
Operational
Paypal
Operational
Bancontact
Operational
Mastercard
Operational
Visa
Operational
AMEX
Operational
Apple Pay
Operational
Sofort
Operational
Giropay
Operational
EPS
Operational
Belfius
Operational
Payconiq
Operational
Tinka
Operational
KBC Payment Button
Operational
iDEAL QR
iDEAL QR
Operational
Pay Later Services
Operational
Riverty
Operational
Klarna
Operational
In3
Operational
Billink
Operational
Giftcards
Operational
Giftcards (TCS)
Operational
Giftcards (Intersolve)
Operational
Fashioncheque
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved. All statuses of affected transactions have been updated.
Sep 22, 16:09 CEST
Identified -
For Sofort transactions between 13-09-2023 and 20-09-2023, there is a possible delay in transaction status updates. We are currently working on resolving this and will share updates as they become available.
Sep 21, 18:30 CEST
Resolved -
This incident has been resolved.
Sep 17, 17:28 CEST
Identified -
We've identified an external disruption for Mastercard payments. You may experience a lower success rate for Mastercard transactions.
Sep 17, 15:19 CEST
Resolved -
This incident has been resolved.
Sep 15, 09:02 CEST
Investigating -
Plaza users are possibly experiencing frequent log-outs during their active session. We are currently investigating this issue.
Sep 14, 14:49 CEST
Resolved -
Recent historical transaction data has been restored. Further data will be gradually restored over the coming days.
Sep 13, 17:12 CEST
Update -
Downloading of payout reports and financial statements is now possible. Historical transaction data is currently being loaded into the Plaza in reverse chronological order. For older transactions, it is possible that they do not yet show up when searching in the transaction overview.
Sep 13, 13:39 CEST
Identified -
Some pages in the Plaza, such as the transaction overview, might not show up-to-date information. Downloading of payout reports and financial statements is currently not possible.
We will provide updates as they become available.
Sep 13, 06:29 CEST