Partial Outage - Bancontact: Non-Mobile flow [External]

Incident Report for Buckaroo

Resolved

This incident has been resolved.

Posted Sep 23, 2024 - 12:20 CEST

Monitoring

A fix has been implemented and the results are being monitored.

Posted Sep 23, 2024 - 10:59 CEST

Identified

An external outage is currently affecting a small portion of the Bancontact transactions. Namely those which use manual input instead of the mobile app / QR code.

We will post updates as they become available.

Posted Sep 23, 2024 - 09:28 CEST

This incident affected: Payment methods (Bancontact).